Forum TM5 Motor not rotating blade as it should



4 posts | Last post

Hi,
I recently moved from UK to USA, I have shipped with me my TM5 but I need to buy a voltage converter because USA has a different voltage, basically to step down it. Anyone who could advise?

Thanks,
Artemisia


Hi KarTur7,
sorry to hear you're experiencing issues. Have you contacted the technical support team yet? If not, please call 0330 660 0834 and they'll be able to diagnose the issue and talk you through the next steps. I hope that helps but let me know if you need any further assistance. Kwame

 Thermomix - Cooking at your fingertips!


Anyone had any issues with TM5 Motor.
Used my thermomix to make cookies tonoght and didn't sound right, struggled to mix at any speed. Just over 1 year old and haven't used it a lot as have been busy on a course for past 6 monts.
Have to say i am extremely disappointed.